• Closing the Gap Between Revenue and Loyalty Management

    by  • January 21, 2014 • 0 Comments


    Melissa Buckley is a hotel administration student at UNLV working on her master’s thesis about the relationship between revenue management and loyalty programs. She worked with Orie Berezan, Duetto’s director of education and research who has a PhD from UNLV, to conduct a focus group to explore the topic at the Revenue Strategy Summit...

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    Experimenting With Price Elasticity and the Fallacy of the $0 Bid Price

    by  • January 8, 2014 • 1 Comment


    Other revenue management systems tout features showing customers how much more revenue a hotel made using their system over what it would have made without. We just wrapped up board meetings in New York and were asked why we weren’t offering something similar. My answer was simple. I don’t know how we, or anyone,...

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    Scaling Duetto: Part I, the Data Tier

    by  • December 4, 2013 • 2 Comments


    At Duetto, we’re transitioning from a startup phase to a more established company — both in terms of technology scale as well as our business processes. In this post, we’ll start by focusing on scaling the technology itself. “Scaling” in this sense means many things: handling more data, more users, bigger backups, more features...

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    Let’s keep the revenue strategy conversation going

    by  • November 18, 2013 • 0 Comments


    I liked Kristie Goshow’s perspective on the many challenges the hospitality industry is facing today: They’re not challenges, they’re opportunities. The vice president of marketing for Sabre Hospitality is exactly right — and I think that’s why so many of you came to the Revenue Strategy Summit last week. There are some serious opportunities...

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    From Revenue Management to Revenue Strategy

    by  • November 11, 2013 • 1 Comment


    It’s taken a long time to get revenue management into the lexicon of the hotel industry, but now that we’re finally there, let’s talk about redefining it. Revenue management—yield management, price optimization or however it’s described from company to company—will always be a critical function at every hotel, and it’s great the majority of...

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